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Secure Online Payment of your Invoice

As a client of Retire-At-Home Services, you can click the Telpay logo below to make a secure payment to your invoice.





NOTE:  If this is your first time using Telpay, please read the instructions below to create your free Telpay account.

Create a New Telpay Account

In order to make your first payment, you’ll need to create a TelPay account. Simply click on the TelPay button above. Select either Personal Payments or Business Payments, according to whether your bank account is a personal or business account. Setting up an account only takes a couple of steps and is free

  • Complete Payments Application Form – Here
  • Get Verified – To verify your account, Telpay will: Email you a Telpay Access Number within the next business day. Contact you within the next business day to confirm the information you have provided us and answer any questions you might have. Note: it is very important to provide a phone number where we may contact you during the day. Make a small deposit into your bank account to be used as your initial PIN (up to 3 business days). For added security, this deposit verifies that you are authorized to access the bank account provided.
  • Activate Your Account – Login to Telpay with your Access Number and enter the small deposit amount (initial PIN) to activate your Telpay account. This one-time step activates your Telpay account. At that time you will also be asked to create your own private PIN. Please remember to keep your PIN confidential at all times. Once you have completed your account set up, all future payments can be made by logging into www.telpay.ca with your Access Number and PIN.

For assistance, contact Telpay at 1.800.665.0302 (Monday to Friday, 7 AM to 5:30 PM CST) or email service@telpay.ca

Who is TelPay?

Since 1985, TelPay has been a leader and innovator in electronic payment services. Today, TelPay Incorporated is the largest independent processor of bill payments in Canada and processes over 22 million electronic payments worth 14 billion dollars annually. Here’s how it works Setting up an account with TelPay is simple and free.


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